Spacely Clothing ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. INFORMATION WE COLLECT
Information You Provide:
- Name, email address, shipping address, billing address
- Phone number (optional)
- Payment information (processed securely through Shopify Payments)
- Account credentials (if you create an account)
- Order history and preferences
Information Automatically Collected:
- IP address, browser type, device information
- Pages visited, time spent on site
- Referring website
- Cookies and similar tracking technologies
Information from Third Parties:
- Social media profile information (if you connect accounts)
- Analytics providers (Google Analytics)
2. HOW WE USE YOUR INFORMATION
Order Processing:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Handle returns and exchanges
- Process payments
Communication:
- Send marketing emails (if you opt in)
- Respond to customer service inquiries
- Send important updates about orders or account
Site Improvement:
- Analyze site usage and trends
- Improve user experience
- Develop new products and features
Legal Compliance:
- Comply with legal obligations
- Prevent fraud and enforce our terms
3. INFORMATION SHARING
We Share Information With:
Service Providers:
- Shopify (e-commerce platform)
- Payment processors (Shopify Payments)
- Shipping carriers (Australia Post, etc.)
- Email marketing platforms (Omnisend)
- Analytics providers (Google Analytics)
Legal Requirements:
- When required by law or legal process
- To protect our rights or property
- To prevent fraud or security threats
Business Transfers:
- In connection with a merger, acquisition, or sale of assets
We Do NOT:
- Sell your personal information to third parties
- Share your information for third-party marketing without consent
4. COOKIES AND TRACKING
We Use Cookies For:
- Site functionality (shopping cart, login)
- Analytics (Google Analytics)
- Marketing (retargeting, email tracking)
Managing Cookies:
- You can disable cookies in your browser settings
- Note: Some site features may not function properly without cookies
5. DATA SECURITY
Security Measures:
- SSL encryption for data transmission
- Secure payment processing through Shopify Payments
- Regular security audits
- Restricted access to personal information
No Guarantee:
- While we implement security measures, no method is 100% secure
- You are responsible for keeping your account credentials confidential
6. DATA RETENTION
- We retain your information as long as your account is active
- Order information is retained for 7 years (legal/tax requirements)
- Marketing data is retained until you unsubscribe
- You can request deletion of your data (see Your Rights below)
7. YOUR RIGHTS
You Have the Right To:
Access:
- Request a copy of your personal information
Correction:
- Update or correct inaccurate information
Deletion:
- Request deletion of your personal information (subject to legal retention requirements)
Opt-Out:
- Unsubscribe from marketing emails (link in every email)
- Disable cookies in your browser
Data Portability:
- Request your data in a portable format
To Exercise Your Rights: Email: privacy@spacelyclothing.com
8. CHILDREN'S PRIVACY
Our site is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.
9. INTERNATIONAL USERS
- Our site is operated from Australia
- If you access from outside Australia, your information may be transferred to and processed in Australia
- By using our site, you consent to this transfer
10. THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
11. CHANGES TO PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
12. CONTACT
For privacy-related questions:
Email: privacy@spacelyclothing.com
Mail: Spacely Clothing, Melbourne, Victoria, Australia